Mended Memories' Family History Journal, privacy statement

Mended Memories is committed to protecting you and your family's privacy when you visit our web site or contact us electronically, such as emailing us or using the Contact page on our web site. Please review the information below to familiarize yourself with our policies on web site privacy, so that you and your family can take full advantage of the valuable offerings available at our site. By visiting www.mendedmemories.net, you hereby agree to all the terms set forth within this Privacy Policy.
Mended Memories will never disclose to anyone, under any circumstances, any personal information our customers provide us.
The following information is routinely collected when you order online or by phone:

Customer name
Billing address
Shipping address
Telephone
E-mail address
Credit card information: account number, expiration date, V-code if applicable, billing address of the card.

This information is used to:

Process orders
Verify credit card user identity for security purposes
Notify customers of order status

This information is maintained on file except for credit card numbers, which are destroyed.

We may also keep records of what you have ordered from us in the past. This information is only used to better direct you should you ask our assistance in choosing related products.

Does Mended Memories Collect Any Personal Information About Me?
Mended Memories doesn't require anyone to share any personal information about them in order to visit our web site. We do not collect any personal information from you unless it is provided voluntarily, for example: when you sign in and open an account, register for contests, downloads, purchase products, etc. The personal information we ask for is usually first and last name, mailing address, phone number, and an email address.

What Does Mended Memories Do With the Information We Collect?
We use the personal information we collect for the purposes indicated at the time you provide such information. For instance, if you purchase a product, we will use the information to fulfill the order, etc. You will not be automatically placed on our email mailing list when you place an order. Only those who have signed up for our email mailing list will receive email notifications of new Mended Memories products, web site updates, and promotions. If, at any time, you want to stop receiving such updates and product information from Mended Memories, just email us at info@mendedmemories.net. Please type "Unsubscribe" in the subject line of the email. Our emails will also include information allowing you to ask not to receive such information in the future. We often have messages for our customers scheduled several weeks in advance, so unsubscribe requests can take several weeks to process through our system. Thank you for your patience.

How Secure is Shopping at Mended Memories mendedmemories.net?
Mended Memories is a certified VeriSign client and we subscribe to services to verify for our customers that our online shopping process is secure and safe.

And Finally...
We want you and your family to have fun surfing our site. Thanks for reading our privacy statement. We hope you have a better understanding of our web site and the ways in which we really are committed to safeguarding your privacy. Remember, we may change our policy from time to time to conform to changing legal requirements or to better protect your information. When this happens we will notify you of the new policy by posting it on our sites.

If you have additional concerns, please contact:
Mended Memories
1112 Oakridge Drive, Suite 104-218
Fort Collins, CO 80525
(970) 223-6275 or toll free (888) 951-5500
vmiller@mendedmemories.net